index

Shipping Policy

1. Introduction

This Shipping Policy outlines how DEVELOPING PRO COMPANY LIMITED (“we,” “our,” “us”) processes, dispatches, and delivers orders placed through dpcjackets.myshopify.com.

Our registered office is:
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: dpcjackets@gmail.com
Phone: 07360355087

2. Processing Time

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • During peak periods (sales, holidays), processing times may be extended by 1–2 days.

  • Orders placed on weekends or UK public holidays will be processed on the next working day.

3. Shipping Methods & Delivery Times

We offer the following shipping options:

United Kingdom

  • Standard Delivery (Royal Mail, Evri, DPD, or equivalent): 3–5 business days

  • Express Delivery: 1–2 business days

International Shipping

  • Europe: 5–10 business days

  • Rest of World: 7–15 business days

Delivery times are estimates and may vary depending on destination and customs clearance.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and chosen delivery method.

  • Free UK delivery may be offered for orders above a specified amount (when stated in promotions).

5. Tracking Your Order

  • Once your order is dispatched, you will receive a shipping confirmation email with a tracking number (where available).

  • Tracking may take up to 24 hours to update after dispatch.

6. Customs, Duties & Taxes (International Orders)

  • International orders may be subject to import duties, taxes, and fees imposed by the destination country.

  • These charges are the customer’s responsibility and are not included in the product or shipping price.

  • We are not responsible for delays caused by customs processes.

7. Delivery Issues

  • If your order is delayed beyond the estimated timeframe, please contact us at dpcjackets@gmail.com with your order number.

  • If your order is lost in transit, we will work with the courier to resolve the issue.

  • We are not responsible for delays caused by incorrect address information provided by the customer.

8. Damaged or Missing Items

If your order arrives damaged or items are missing:

  • Contact us within 48 hours of delivery

  • Provide your order number, photos of the packaging, and details of the issue
    We will arrange a replacement or refund where applicable.

9. Changes to This Policy

We may update this Shipping Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date.

10. Contact Us

DEVELOPING PRO COMPANY LIMITED
Email: dpcjackets@gmail.com
Phone: 07360355087
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom